FAQs

When choosing a removalist for a long-distance move, start by checking that the company is accredited by a recognised industry body, such as AFRA in Australia. Read online reviews, request a detailed quote that includes all possible fees, and confirm whether the company offers insurance. Look for businesses with experience in regional and interstate relocations, as they’ll be better equipped to manage scheduling, access and road conditions over longer distances.

To move a fridge safely, start by emptying it and allowing it to defrost for at least 24 hours. Clean and dry the interior to prevent mould or odours. Secure or remove shelves and drawers, and tape the doors shut. Fridges should be transported upright to avoid damaging the compressor, and always lifted with proper support to avoid tipping or tilting during loading and unloading.

Hiring a removalist may seem more expensive upfront, but it can actually be more cost-effective when you factor in the time, effort, equipment rental, fuel, and potential damage that can occur during a DIY move. Professional movers also offer insurance options and can complete the job faster and more safely, especially for long-distance or complex relocations.

Removalists typically will not transport hazardous materials such as petrol, paint, aerosols, fireworks, firearms, and corrosive substances. Perishable food, live animals, and illegal items are also restricted. Some may decline to move plants or high-value items like jewellery or passports unless they are transported personally by the customer.

Yes, many removalists offer packing services for fragile and specialty items like glassware, artwork, electronics, or antiques. They use high-quality materials such as bubble wrap, custom crates, and reinforced boxes to minimise the risk of damage. This service is ideal if you're short on time or moving valuable possessions.

To reduce stress on moving day, start packing early and create a checklist of tasks. Label boxes clearly and keep essential items like documents, medications, and phone chargers in a separate bag. Confirm all details with your removalist a few days prior and try to maintain a clear, calm space for the movers to work efficiently.

Backloading is a cost-effective moving option where your items share space in a truck already scheduled to travel your route. You only pay for the space your belongings occupy. It’s ideal for smaller moves or when flexibility with pickup and delivery times is acceptable. It’s commonly used for regional and interstate moves.

Yes, but these times are often in high demand and may come with peak pricing or limited availability. If you’re planning to move during school holidays or on a public holiday, it’s best to book early and confirm whether your chosen removalist charges a holiday rate.

Before moving, declutter by selling, donating, or recycling unwanted items. This not only reduces the volume of your move but can also lower your overall moving costs. Many charities offer free collection, and online marketplaces like Gumtree or Facebook Marketplace are great for selling furniture or household goods quickly.

Moving quotes are typically based on several factors: distance, volume of goods, access at both properties, time of year, and any additional services like packing, storage or insurance. Some removalists offer hourly rates for local moves and fixed quotes for long-distance relocations.